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Help & FAQ

Everything you need to know about trading ice time on Rinkli. Can't find what you're looking for? Contact us.

What is Rinkli?
Rinkli is Canada's peer-to-peer marketplace for unused arena ice time. Teams, trainers, leagues, and hockey families list ice they can't use, and others find, buy, swap, or take over those slots. Think of it as a secondary market for hockey ice bookings.
How do I list my ice time?
Click "Create Listing" from any page. Enter the arena, date, start/end time, surface type, skill level, and what you're looking for (sell, swap, trade, or give away). Your listing appears immediately for others to find.
How do trades and swaps work?
When you find a listing you want, click "Make an Offer." You can offer cash, propose a swap with your own ice time, or request to take it for free. The listing owner reviews your offer and can accept or decline. Once accepted, you exchange contact details to finalize the transfer.
Are payments processed on Rinkli?
Currently, Rinkli connects buyers and sellers but does not process payments directly. We recommend e-transfer for Canadian users or cash on arrival. Payment processing integration is on our roadmap.
Is Rinkli free to use?
Yes! Listing and browsing ice time is completely free. We may introduce premium features and small transaction fees in the future to sustain the platform, but the core marketplace will always have a generous free tier.
How do I verify an arena listing is real?
Every listing is tied to a real Canadian arena in our database. We encourage users to check arena profiles for address, amenities, and reviews. If you spot anything suspicious, use the Report button or contact us.
What happens after a trade is accepted?
Once a trade is accepted, we'll notify both parties with each other's contact information. You coordinate the actual ice time transfer directly with the other party. Mark the trade as complete when you've finalized the transfer to keep your dashboard clean.
Can I cancel or delete my listing?
Absolutely. Go to your Dashboard, find the listing, and click Edit or Delete. Once deleted, it's permanently removed and won't appear in search results.
How do ratings and reviews work?
After completing a trade, both parties can rate each other. Ratings help build trust in the community. Consistent positive ratings will make your listings more visible and attractive to other users.
Where is Rinkli available?
Rinkli is available across Canada. Whether you're in Toronto, Vancouver, Montreal, Calgary, or a small town with a local rink, you can list and find ice time. Our arena database covers thousands of Canadian rinks.

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